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Managed
Service
Managed Service is available as an important option to consider with our platform. Based on training, support,
and access to our technical staff, we help assure you receive all the benefits of Arch’s platform. Multiple service options are available to meet your specific needs.
Managed Service Benefits
ARCH EXPERT MEETINGS
Arch's team can coordinate with our top IT/Cloud DevOps experts for customized support.
ARCH PLATFORM TRAINING
Your Arch Managed service monthly hours can be used for additional training to increase the proficiency of those managing infrastructure on the Arch platform.
WORKSTATION PIPELINE CHANGES
Arch Managed Service includes support for changes or additions to how your software image pipelines are set up.
WORKSTATION TEMPLATE CHANGES
Managed Service provides for changes or additions to how your workstation templates are set up.
S/W LICENSE SERVER
Arch provides the flexibility to use your own server or set one up on AWS infrastructure. You can share licenses across facilities.
ADMIN ROLE CUSTOMIZATION
The Arch team can assist to customize or adjust platform admin roles to streamline and enhance security.
S/W INSTALLERS
New versions of software may require installer updates. Our team can assist with changes or updates.
SAML/SCIM/SSO UPDATES
Managed Service options provide for updates to SAML/SCIM/SSO to keep your authentication and authorization integration current.
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